Image Processing Issue

Incident Report for PhotoDay

Resolved

This incident has been resolved.
Posted Oct 05, 2021 - 21:09 EDT

Investigating

We are currently experiencing photo processing issues. Customer galleries and studio panel photos are extremely slow to load. We’re working on resolving the issue with our processor and will keep you posted with any updates.
Posted Oct 05, 2021 - 17:45 EDT
This incident affected: Customer Gallery (PhotoDay Customer Web) and Studio Dashboard (PhotoDay Studio Web, Photos, Knockouts, Retouching).